{"id":535,"date":"2022-06-10T06:29:00","date_gmt":"2022-06-10T06:29:00","guid":{"rendered":"https:\/\/amcmining.wpengine.com\/?page_id=535"},"modified":"2024-07-26T21:22:47","modified_gmt":"2024-07-26T21:22:47","slug":"comprehensive-complaint-system","status":"publish","type":"page","link":"https:\/\/www.americasmining.com\/eng\/comprehensive-complaint-system\/","title":{"rendered":"Comprehensive Complaint System"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row full_width=&#8221;stretch_row_content&#8221; equal_height=&#8221;yes&#8221;][vc_column width=&#8221;1\/4&#8243; css=&#8221;.vc_custom_1654753480367{background-color: #0096a9 !important;}&#8221;][vc_column_text]<\/p>\n<p style=\"text-align: right;\"><span style=\"color: #ffffff;\">ABOUT <\/span><br \/>\n<span style=\"color: #ffffff;\">AMC<\/span><\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;3\/4&#8243; css=&#8221;.vc_custom_1645517598964{background-color: #ededed !important;}&#8221;][vc_column_text]<\/p>\n<h2 class=\"xs-fix-pad\"><span style=\"color: #808080;\">WHISTLEBLOWER HOTLINE<\/span><\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1654829491252{padding-top: 50px !important;}&#8221;][vc_column width=&#8221;1\/3&#8243;][vc_column_text]There is a Code of Ethics and a Whistleblower Hotline. If you witness unfair conducts or practices, please file a complaint through the means detailed below. All communications will be handled by a third party other than the organization to ensure transparency and fairness.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h4>WHISTLEBLOWER HOTLINE<\/h4>\n<p>The Integral Whistleblower System (SID, for its acronym in Spanish) is the confidential and secure means to report and raise concerns or complaints regarding misconduct, non-compliance, or queries regarding internal and external regulations in AMC:<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong>MINERA M\u00c9XICO:<\/strong><\/p>\n<p>Website: <a href=\"https:\/\/gmm.lineadedenuncia.net\" target=\"_blank\" rel=\"noopener\"> https:\/\/gmm.lineadedenuncia.net<\/a><\/p>\n<p>E-mail: <a href=\"mailto:gmm@lineadedenuncia.net\">gmm@lineadedenuncia.net<\/a><\/p>\n<p>Telephone: 800 10 88 869<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong>SOUTHERN PER\u00da COPPER CORPORATION:<\/strong><\/p>\n<p>Website: <a href=\"https:\/\/spcc.lineadedenuncia.net\" target=\"_blank\" rel=\"noopener\"> https:\/\/spcc.lineadedenuncia.net<\/a><\/p>\n<p>E-mail: <a href=\"mailto:spcc@lineadedenuncia.net\">spcc@lineadedenuncia.net<\/a><\/p>\n<p>Phone: 080 07 82 58<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong>ASARCO<\/strong><\/p>\n<p>Website: <a href=\"https:\/\/asarco.lineadedenuncia.net\/\" target=\"_blank\" rel=\"noopener\">https:\/\/asarco.lineadedenuncia.net\/<\/a><\/p>\n<p>E-mail: <a href=\"mailto:asarco@lineadedenuncia.net\">asarco@lineadedenuncia.net<\/a><\/p>\n<p>Phone: 1 800 961 6771<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong>MINERA LOS FRAILES<\/strong><\/p>\n<div dir=\"ltr\">\n<div class=\"x_WordSection1\">\n<p class=\"x_MsoListParagraph\"><span lang=\"ES\">Website: <\/span><span lang=\"ES-PE\"><a href=\"https:\/\/www.lineadedenuncia.com\/MINERALOSFRAILES\" data-auth=\"VerificationFailed\" data-linkindex=\"7\"><span lang=\"ES\">https:\/\/www.lineadedenuncia.com\/MINERALOSFRAILES<\/span><\/a><\/span><\/p>\n<p class=\"x_MsoListParagraph\"><span lang=\"ES\">E-mail: <\/span><span lang=\"ES-PE\"><a href=\"mailto:mineralosfrailes@lineadedenuncia.com\" data-linkindex=\"8\"><span lang=\"ES\">mineralosfrailes@lineadedenuncia.com<\/span><\/a><\/span><\/p>\n<p class=\"x_MsoListParagraph\"><span lang=\"ES\">Phone: 900423887<\/span><\/p>\n<\/div>\n<\/div>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text]<\/p>\n<h4 class=\"title-culture-corporate\">CODE OF ETHICS<\/h4>\n<div class=\"description-culture-corporate\">\n<p>At AMC we believe in acting ethically with the full conviction that it is in the best interest of both our performance as a company and our interests as part of society.<\/p>\n<\/div>\n<div>\n<h5><a class=\"link-btn\" href=\"https:\/\/www.americasmining.com\/eng\/wp-content\/uploads\/sites\/2\/2023\/01\/Code-of-Ethics-and-Business-Conduct-of-AMC.pdf\" target=\"_blank\" rel=\"noopener\">DOWNLOAD<\/a><\/h5>\n<\/div>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row_content&#8221; equal_height=&#8221;yes&#8221;][vc_column width=&#8221;1\/4&#8243; css=&#8221;.vc_custom_1654753480367{background-color: #0096a9 !important;}&#8221;][vc_column_text] ABOUT AMC [\/vc_column_text][\/vc_column][vc_column width=&#8221;3\/4&#8243; css=&#8221;.vc_custom_1645517598964{background-color: #ededed !important;}&#8221;][vc_column_text] WHISTLEBLOWER HOTLINE [\/vc_column_text][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1654829491252{padding-top: 50px !important;}&#8221;][vc_column width=&#8221;1\/3&#8243;][vc_column_text]There is a Code of Ethics and a Whistleblower Hotline. If you witness unfair conducts or practices, please file a complaint through the means detailed below. All communications will be handled by a third party&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-535","page","type-page","status-publish","hentry","description-off"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Comprehensive Complaint System - Americas Mining Corporation ENG<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.americasmining.com\/eng\/comprehensive-complaint-system\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Comprehensive Complaint System - Americas Mining Corporation ENG\" \/>\n<meta property=\"og:description\" content=\"[vc_row full_width=&#8221;stretch_row_content&#8221; equal_height=&#8221;yes&#8221;][vc_column width=&#8221;1\/4&#8243; css=&#8221;.vc_custom_1654753480367{background-color: #0096a9 !important;}&#8221;][vc_column_text] ABOUT AMC [\/vc_column_text][\/vc_column][vc_column width=&#8221;3\/4&#8243; css=&#8221;.vc_custom_1645517598964{background-color: #ededed !important;}&#8221;][vc_column_text] WHISTLEBLOWER HOTLINE [\/vc_column_text][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1654829491252{padding-top: 50px !important;}&#8221;][vc_column width=&#8221;1\/3&#8243;][vc_column_text]There is a Code of Ethics and a Whistleblower Hotline. 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